Help

Most questions are already answered below.

About Movy

What is Movy?
Movy is a catalog and player. We show titles, artwork, and info, then point your browser at third-party sources that already exist on the internet. We don't run a library of files we own.
Do you host the movies and shows?
No. We don't host, upload, or store video files. Streams are fetched automatically from external sites. If a source disappears, we can't put it back — it never lived on our servers.

Playback

Why isn't a title playing?
Not every film or episode has a working source. Availability depends on third-party sites we don't control, and it changes all the time. If playback fails, open the server picker in the player and try another source. If every server fails, that title isn't available right now — try again later.
How do I try another source?
In the player, open Servers and pick another one. Some carry original audio; others carry dubbed versions. When you're signed in, each profile saves its own favorite server.
Why are new releases missing?
New or obscure titles are often missing because nothing has shown up yet on the public sources we check. We don't add files by hand — indexing is automatic.

Connection

Why do I need IPv4?
Most streaming hosts only answer on IPv4. If your connection is IPv6-only (common on some mobile networks and ISPs), playback will fail even when the title exists. Enable IPv4 or dual-stack, switch to Wi-Fi, or use a VPN that provides IPv4.
Should I use a VPN?
A VPN isn't required. It can help if a source host blocks your ISP or country, or if you want to hide your IP from those hosts — your browser talks to them directly. It won't create a source that doesn't exist. Prefer a VPN with IPv4.
The video buffers or errors out
Stuttering and random errors usually come from the third-party host, not from Movy. Switch server, lower quality if available, check your connection, or retry later. Ad blockers and strict privacy extensions can also break some players.

Account & profiles

Do I need an account?
You can browse and watch without one. Sign in to sync history, continue watching, watchlist, profiles, Watch Party, and devices across sessions.
How do profiles work?
Each account can have up to 4 profiles. History, continue watching, and the watchlist are per profile (up to 1,000 items each). For You starts from the movie and TV genres you pick when creating a profile.
What does the profile PIN do?
An optional 4-digit PIN locks a profile. Others on the account can still see it, but they can't open it without the code. Leave it empty to skip. You can add or remove it later in Manage profiles.
I'm already watching on another device
Each profile can only actively watch on one device at a time. Another profile on the same account can watch elsewhere. If you start playback here while this profile is already watching, you'll be asked to take over or go back. Signed-in devices are listed in Settings on the profile screen — you can sign a device out from there.
I forgot my password
Password recovery isn't available yet. If you forget your password, you'll need to create a new account.

Watch Party

How does Watch Party work?
Signed-in users can watch the same title in sync. Create a public room or a private one with a password. Only the room owner controls play, pause, and seek. There's a chat in the room. If the owner leaves and others remain, ownership moves; if the room empties, it's deleted.

Player & extras

Where are the subtitles?
Open subtitles from the player. Tracks come from public subtitle providers and aren't guaranteed for every title or language. You can change size and style in subtitle settings.
Can I download titles?
Some titles offer a download option. Not everything can be downloaded, and there is a limit of 3 downloads per hour.
Why are there ads?
Ads help keep Movy free. Blocking them with extensions may also break playback on some sources.
Interface language vs spoken language
The interface is available in English, Portuguese, Spanish, German, French, Italian, Russian, Turkish, and Indonesian. It's detected automatically from your system — there's no in-app language picker. Audio depends on the server — some carry original audio, others carry dubs. Switch server if you need a different spoken language.
How does For You work?
For You starts from the movie and TV genres you choose on a profile. After you watch a bit, it also uses that profile's history. Each profile has its own For You.

Privacy & copyright

This is my copyrighted work
We don't host the files. A valid notice can get a link de-indexed from Movy; that doesn't remove the file from the internet. Use Get in touch with the Movy URL, a description of the work, and proof you can act for the owner.
What data do you keep?
If you register, we store your email, username, and encrypted password, plus per-profile history and watchlist, and device session info (including IP/location for the devices list). We don't sell your account data. Third-party stream hosts can see your IP because your browser connects to them directly.

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